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Hacked Facebook business page: what to do

Locked out of your Facebook Page or Business account? The official Meta recovery routes, what to do in the first hour, and how to stop it happening again.

Business Pages are usually taken over through the personal Facebook account of an admin, often after a fake “copyright violation” or “Meta support” message. Act fast: hijacked pages are used to run scam ads on your card.

First hour

  1. Go to facebook.com/hacked and follow the steps for the admin’s personal account. Use a device and network you have logged in from before.
  2. Secure the email address linked to the account first (new password, MFA), so the hacker cannot keep resetting it.
  3. If Instagram is linked, use Instagram’s hacked account help.
  4. For Business accounts, follow Meta’s Business Help Center guidance and remove unknown people, partners and ad accounts.
  5. Check your card for ad charges and tell your bank.

Avoid the second scam

  • Meta will not message you on Messenger threatening to delete your page.
  • Ignore “recovery” offers in comments or DMs; many are run by scammers.
  • Never share login codes.

Stop it happening again

  • At least two admins, each with an authenticator app (not SMS) for two-factor.
  • Use a dedicated admin email with MFA.
  • Review Business settings monthly for unknown people or partners.

Scammers also impersonate businesses with fake pages. See our fake account reporting.

Questions

Can I phone Facebook support?

Meta does not offer general phone support. Be wary of anyone claiming to be Facebook support who contacts you, or “recovery experts” in comments: these are common scams.

The hacker removed me as admin. Can I still get the page back?

Often yes, through Meta’s hacked-account process for the personal profile that was an admin, then Business support. Keep proof of ownership ready.

Need a hand getting it back?

We guide you through Meta’s official recovery routes and help secure the account afterwards. We never ask for your password.

Facebook/Instagram recovery helpReport fake accounts

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General information only, not legal or financial advice. ImposterWatch is operated by Cloud Investments FZE (UAE) and is not a background check or private investigator service.