“We’ve changed banks” is the most expensive email you can trust.
A simple, written process for verifying any invoice or bank-detail change by calling a known number, for your team and for your customers.
Australians lost A$152.6M to payment-redirection scams in 2024 (National Anti-Scam Centre, Targeting Scams Report 2024). Source
What we do
- Bank-detail change verification policy template
- Call-back checklist for accounts payable
- Customer notice templates (“we will never change bank details by email”)
- Invoice footer and email signature wording
What we don’t do
- Templates are general information, not legal advice; adapt them to your business
- No policy can guarantee fraud won’t happen
Plans: Included in every plan.
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Important: ImposterWatch provides monitoring, education, document templates and guided self-help. We are not a law firm, credit repair organisation, credit reporting body or financial adviser, and nothing on this site is legal, credit or financial advice. We do not guarantee any outcome, including the removal of any credit listing or review or the restoration of any account. Credit information services for individuals are educational only and are not available in the UAE; where a licensed provider is required (for example in Australia, the UK or the US) we refer you to one. Platform decisions rest with Google, Meta and credit bureaus.